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Hotels & Restaurants

Hotels and restaurants are in urgent need to cut costs, reach out to their customers faster, improve staff productivity, and make operations smoother. For all this Information Technology (IT) plays a key role. IT provides communication channels and backbones to help facilitate the above.

Increased Guest satisfaction with lesser staff is the need of the hour. AKD Infotech provides web based solutions to facilitate online sales, as well as service and company branding. This endeavor is also in line with the needs of the end clients in both B2B as well as B2C environments.

AKD Infotech provides advice as well as facilitates sourcing of relevant hardware which is just not based on modern trends but also on the needs and budget of the company. AKD Infotech will not hesitate to suggest a lower version of Operating system or Computer Hardware if the decision aligns with Customer needs.

Systems / Solutions and Services which can be implemented at this Industry segment – 

  1. Websites / Web Portals with Online Guest Tracking , Reporting
  2. Customer Complaint/Feedback Management
  3. Online Billing Management 
  4. Inventory Control Management (Major application is at the retail outlets, Housekeeping, General Store)
  5. Attendance Tracking and Payroll Management 
  6. Employee Complaint/Feedback Management
  7. Employee Performance Management 

The above list is partial and provided as samples.

Systems catering to entire work flows in a Hotel / Hospitality facility are popularly termed as Hotel management System.

AKD Infotech teams are trained to handle almost all types of Customer requirements and business needs owing to their rich experience in handling various technologies in Software and Hardware.