CCMS Karl Storz India

Karl Storz India partnered with AKD Infotech to develop, implement and maintain a state of the art Customer Complaint Management System at Karl Storz area of operations to work towards higher efficiency in maintaining Client relations.

The CCMS system has been running effectively since the last three years. The system has been designed such that each complaint is tracked smoothly and effectively from registration to closure.

By using the system, Karl Storz India has been able to achieve high levels of client satisfaction owing to better management of Customer Complaints.

Karl Storz is the world leader in Endoscopy Technology solutions and caters to Clients which are Industry leaders.
Similarly Karl Storz India caters to leading brands like Apollo, Fortis, Max etc.